A Brief Guide to Effective Communication

A Brief Guide to Effective Communication
Michele Happe MA
September 8 2015

Being trained in effective communication can be the booby prize.  This means that in everyday life my training separates me from most people.  I must modify my standards and understand that most have not had this training.  I love teaching these principles to my clients but in all other arenas I am an outsider.  This little blog is my attempt to spread the word in the hopes that these principles may catch fire and ultimately change the world.


My Buddhist perspective demands that we must understand that we are all Buddhas, and that our shortcomings are just obstacles and obscurations which don’t allow us to express our clear Buddha-hood.  We all have the potential for clear and clean communication.   The task is to clear away the obstacles of poor training and egocentric desire to be right rather that to be clear.  Here are some of the principles I teach.


Speak clearly with enough volume

Many of us learn that we should not have a voice in childhood.  When we carry this into adulthood we may speak with low volume or we might slur our words together in order to not fully commit to what we are saying.  It is a way of avoiding getting into trouble.  This includes speaking under ones breath while walking away which is a form of passive aggressive attack. 


Make sure you are answering the question that was asked

When we don’t listen attentively and are more invested in being right we often muddle the message while formulating our response.  It is important to let go of all agendas and compassionately participate in empathetic listening.  My mom was famous for jumping ahead in the conversation and answering a question that she thought might be coming, completely ignoring the actual question or statement.  The ego will do this to us so when sitting down for a discussion meditate first on eliminating all ego from the conversation. 

Respond rather than react 

Avoid defensiveness while listening to the other.  Remember that there is nothing to defend.  We are adults, not children who are afraid of getting into trouble.  If you are aware of your own shortcomings you don't have to defend yourself over something you are already aware of.  When my husband points out my fussiness over detail I am generally able to respond by affirming his statement thus defusing a potential argument.

Use I statements and active listening

When having a discussion, state your case with I statements.  This eliminates the potential for blaming and labeling.  So you don't say “I feel that you are an idiot who never listens”.  You would rather say “I don’t feel heard or understood”.  This allows the other to actively and empathetically listen.  It is best for the responder to rephrase the statement such as “you are saying that when I don’t have eye contact with you and when I interrupt you, you don’t feel that I am listening to you”.  This is a very high level communication skill that whole books have been written about.  I suggest Getting the Love You Want by Harvel Hendricks for a deeper discussion on the subject. 



Refrain from tit for tat tactics

When the other has a problem with you, just let that be the problem that is discussed.  It is combative to respond with “well you do this or that”.  Pick another time to air your grievances in a direct and compassionate way, which brings us to the next principle.
   

Be direct with kindness:  eliminate hinting and loaded communication

Hints and innuendo are the death knell of effective communication.  A hint leaves us to our own imagination and if you are like me, I imagine the worst.  This can also fuel an angry response from the other because when one is passive the other can become aggressive.  Loaded communication also is passive aggressive.  Unpack everything you need to say and unload it with clarity and kindness. 

If you have an ultimatum be sure you are willing to follow through otherwise don’t make them

Never make a threat you have no intention of carrying out.  If you do this the other will learn to not take you seriously and will discount even a clear and heartfelt request.  Ultimatums will then be ignored. 

When entering any kind of  relationship communicate bottom line issues.

Essentially discuss the basic ground rules of the relationship such as monogamy, honesty, and the like.  If you never want children it might be a good idea to put this out early in the relationship so the other can exit gracefully before falling in love.  Many of these boundaries can be spelled out in the first weeks of dating just as you would get the  policies and procedures at the outset of a new job.

Use time outs effectively

Time outs are a wonderful tool when things get heated or you are in a stalemate with the other.  When calling a time out it is very important to negotiate the length of the time out.  This reassures the other that you are not exiting to avoid resolution.  When the time out is over it is equally important to readdress the issue at hand in a more calm manner.  Sometimes it is important to remember that it is ok to agree to disagree. 

In Summary:

Remember that relationships are born out of our innate need to connect.  This connection creates a synergy which renders that partnership so much more powerful.  We always must remember that we are on the same side, that it is you and me facing the rest of the world.  All of our relationships are opportunities to learn more about ourselves.  As we learn more we become better people and better partners.  This is how the world can be changed into a more peaceful welcoming place. 

Here is my discussion with Zoe Kessler of PsychCentral on Mindfulness and Buddhist Principles in Recovery Coaching

Food and Weight and how Basic Buddhist Principles can be so Helpful

Michele Happe MA Certified Health Coach
August 4, 2015
http://mhappe.com


I was fortunate to have extensive training in eating disorders.  I ran one of the first eating disorder units in the 80’s.  I learned that is more important to focus on the food and eating rather than weight.  Focusing on weight can be an attachment in itself.  Let me start with a few basic Buddhist principles that are helpful.

ATTACHMENT AND AVERSION ARE THE PRIMARY CAUSES OF SUFFERING

I prefer to call our issues with over eating attachment rather than addiction.  When we grasp or cling we are in attachment.  One of the most difficult things for the overeater to do is to contemplate letting go of that which has given us so much solace and pleasure.  We turn to food as our comfort.  It is soothing to fill our bellies when we are hurting or anxious.  It is hard to imaging having to deal with the emotions or life without our “friend”.  So we find fault with so many of the plans that provide help with this.  It is too restrictive, it is not real food,  it is boring, I cannot do this forever, I am a foodie, I do eat healthy food, just too much of it, it is too expensive.  The list goes on and on.  Ultimately we fear that we will fail, that it is an impossible task.  So we become attached to that which gives us comfort, to that which eventually may kill us. 

NON ATTACHMENT AND ACCEPTANCE OF THE WAY IT IS

This is a tough one.  Many of us have to accept that we have an issue that is emotional/spiritual in origin.  We also may need to accept that we have a genetic tendency to hold on to the weight.  This theory was poo poo’d for so many years but now as more research is being done with gut bacteria we are finding that a genetic predisposition toward holding weight actually does exist.  I have had to accept, particularly in menopause that I can eat only very few calories of the right kind of foods to keep my weight in acceptable bounds.  It is tempting to feel sorry for myself, but ultimately, my health is more important than my physical limitations.  So I eat less because I want to live more. 

As a Buddhist, I accept that regular spiritual practice and meditation is key to becoming a happier person.  This form of discipline is no longer something that I resent.  We can resent having to brush our teeth ever morning and night but we do it because the dentist chair is not only painful but it is also expensive.  Having a disciplined life with regard to food is the same.  It is ultimately more painful the other way. 

TRAINING THE MIND IS THE PATH TO WISDOM AND COMPASSION

When we become willing to get healthy in heart, body and mind, we actively become participants in how we think  We first learn mindfulness through meditation and the ability to become the observer of our mind.  When we look at that delicious dessert, we begin to dialogue with ourselves.  Is the prize worth the price?  These emotions will not kill me.  I will embrace them and let them come in so that they can pass. I began to see how my aversion to my feelings was the root to my compulsive eating.  When I realized that emotions are to be embraced and nurtured, I realized that they are impermanent. 



IMPERMANENCE-  ALL CONDITIONS ARE TEMPORARY

Realizing that everything is impermanent has been so helpful.  I can allow myself to be depressed.  With mindfulness I can become aware of what is causing my depression and work toward the remedy of the situation while not running from my feelings.  If I overeat, I can acknowledge that I am having a period of emotional eating and take better care of my self in other ways such as meditating, pampering myself with a hot bath or a nap or even indulging in a healthier distraction such as a good book, some exercise or a favorite show on Netflix. 

There is so much to cover on this subject so I will continue it in another blog post soon.  Rest assured that there is a way to be a healthy happy person with the development of healthy discipline and self regard.  My next blog post will deal with self hatred. 

Until then……be well


  

A WORD ABOUT ENABLING

Michele Happe MA
April 3, 2015

Most of us have someone in our life who is suffering from either addiction, untreated mental illness, or other personality issues.  It is human nature to want to help the afflicted especially if they are loved ones.  Often we make the mistake of helping the problem rather than helping the solution.  It is very important to remember that if you  support to the problem, you are actually contributing to it.  The tough love folks say walk away or detach which is at times a very apt solution....but not always.

Detachment is a very difficult thing to do with those we love.  We hear about detach with love, but how to do that?  My Buddhism informs me about how to do this.  First we have to look at all of our attachments and understand that they are one of the primary causes of suffering.  We make efforts to let loose of our tendency to cling.  Many of us dealing with impaired family members enable over and over until we get jaded and hateful or indifferent to the other.  This is not detachment with love.  We must let our loved ones suffer the consequences of their own actions.  Our task is to develop compassion, deep compassion toward these loved ones who are suffering.  It is a painful process.  It is so much easier to close our hearts off to them.  After all, we learn in Buddhism that suffering is part of the deal..it is a part of life that is unavoidable.

Here is what I do.   I think of myself as a container for the others suffering.  I feel the pain and sadness of their affliction.  I process my judgement and anger and transform it into compassion.  The other is not just deciding to be impaired.  I look at it as their Karma.  It is their path to figure out.  I offer help for movement toward solution and kindly refuse to bail them out or enable their suffering.  If someone with mental illness refuses treatment options I just see them as not ready yet to recover and love them through their process.  I see this all the time in my coaching practice.  I try to be, and come from where my client is without pushing.  I offer possible solutions and back of and let them figure out how to solve the problem and if they want to solve the problem.  It can take months or years for a person to be willing to give up overeating.  I sit with them and assist them with other issues that they are willing to work on.

It is much the same with family members.  We all have different paths and it is not our business to decide the shape or form that a loved ones path should take.  I watched my sister kill herself with food and unhealthy life style which included over work and lots of stress.  She was often mad at me and refused to have a relationship with me and I honored that, but I still held her in my heart with love.  I was so happy that we were finally able to reconnect around my moms issues.  She even said she was interested in my food plan, but I did not push.  Three weeks later she was dead.

Sometimes we have to detach unto death if that is the other persons path.  It is so sad, but just remember the sadness is full of love and compassion..

Until next time,

Be well

The Subtlety of Narcissistic Style and the Codependents Role- Scapegoating

Michele Happe MA
March 24, 2014

In this article I wan't to be clear that I am not talking about the Narcissist per se.  I am talking about a style of relating with others that is similar to a technique that the Narcissist uses.

Scapegoating has its roots in the need to be right (or to not be wrong).  It arises when the person who is in error tries to cover up the error by making it seem that the other is wrong.  It can be as elemental as making an excuse for our error to justify it, to subtlety blaming the other for the error.  It is best to use an example.

A husband tells his wife that he has been invited to dinner with friends who are leaving town.  The wife picks up on the word he not we and says..."so I am not invited to this dinner?".  He covers by saying of course you are.  When the day of the dinner comes he texts his wife while at work saying, "I am going to dinner with so and so and will be back late tonight."  She confronts him through text and says "so I am not invited."  He says, "of course you are".  She says, "you just told me that you would be home late".  He says, "don't you remember our conversation last week?"  She says, "either you are lying about me being invited or you just forgot".  He finally admits that he forgot and then makes a joke about it implying her extreme sensitivity."  She decided not to go and he was shocked and surprised.

Even though this is a very subtle exchange I am sure that many of you who are reading this are fuming because you have been through much the same kind of interaction.  Scapegoating is always subtle.  Think of the movie "Gaslight" and if you haven't seen it make a point of it.  I like the Urban Dictionary's definition:

"Gaslighting

A form of intimidation or psychological abuse, sometimes called Ambient Abuse where false information is presented to the victim, making them doubt their own memory, perception and quite often, their sanity. The classic example of gaslighting is to switch something around on someone that you know they're sure to notice, but then deny knowing anything about it, and to explain that they "must be imagining things" when they challenge these changes."...

It takes someone with a very strong sense of self to not take on and feel hurt or enraged by this kind of subtle attack.  It is important to remember that the person who perpetrates the scapegoat is trying to save his own face by sacrificing the well being of his partner.  This indicates a very low sense of self worth on the part of the scapegoater unless he is a pernicious narcissist who enjoys watching others squirm.  In most cases the scapegoater is very uncomfortable with making an error.  The fact that he sacrifices his partners well being IS a subtle kind of evil, but it is evil none the less.  Again here is the Urban Dictionary version of the definition of evil:

"Evil

A deterministic philosophy used to justify selfish extremes and deny responsibility for personal actions, even if they bring harm to others. Those who are evil almost always rationalize their actions and often despise the terms "good" and "evil" because it is much easier to deny moral absolutes than it is to acknowledge them."...



So what to do about this?  First for the scapegoater, it is time to do some work on your self image.  All humans make mistakes and it does not make them any less.  It is better just to admit the mistake with compassion and move on.  This can take lots of practice with many fits and starts and a supportive other can be invaluable to making this change.

For the other:  DON'T TAKE THIS PERSONALLY!  This is not at all about you.  It is about your partner who is less than fully realized.  Work on your own sense of self so you can know that although very annoying, it in no way affects who YOU are...

And if the perpetrator is a narcissist?  Walk away from this relationship because by definition, the narcissist can never admit his or her part in any kind of wrong so nothing will change.

I welcome your comments...

HEALTH CHALLENGES FOR BOOMERS

Michele Happe MA Certified health coach

March 11, 2015

I am in my 60’s.  As we age our body naturally deteriorates, we lose some brain capacity.  Our hair turns grey and our skin and bones get more thin and fragile.  I would like to define healthy aging as the ability to grow old gracefully and gently.  We all have to accept that the natural progression of things is toward decrepitude and eventually death.  As a Buddhist, I have contemplated death in the hope of accepting without fear its inevitability.  

So how do we stay healthy while aging.  First and foremost is to maintain a healthy weight.  This does not necessarily mean having the BMI of a 20 year old.  Skinny people do generally live longer but often that is a goal that is nearly impossible for some of us who have genetics that run contrary to skinniness.  There are standards that have been adopted for older people that are much more lenient yet still promote health and well being.  Overweight promotes heart disease, cardio vascular disease, diabetes, cancer and even Alzheimers.  

Exercise is also incredibly important.  Even a 20 minute walk is very helpful toward promoting health.  I do yoga, kettle bell swings, walking and stationary bike which I vary each day.  This helps build muscle and to circulate the blood.  The blood is the clearing house for toxins in our bodies and in our brains.  When our circulation is hampered it affects every aspect of our health.  

MY OWN PERSONAL CHALLENGE

In order to maintain a healthy weight I need to eat very few calories per day.  Before I lost this 30 lbs I was averaging about 1200 calories per day with lots of vegetables and very few carbs.  Menopause had a very profound effect on my weight.  I started the Take Shape For Life plan and rapidly lost the weight and began to feel so much better.  Maintenance has been very enlightening for me.  In order to maintain this weight I am pretty much staying on the same 5 and 1 plan that enabled me to lose the weight.  The temptation is to say that this is not fair but as my eating disorder mentor, Judi Hollis used to say, “the fair is in Pomona”….

Many say well i will just carry this weight and continue to eat the healthy foods that I love…but this clearly contradicts the concept of healthy weight.  So I am happily resigned to a regular diet of 900 calories daily in order to maintain my weight and believe me I am not skinny!!  Acceptance is the key here.  We have to accept the realities as they are.  I am in acceptance and am so grateful that I can eat six times per day, food that I love while keeping my caloric intake down.  

Getting older requires an attitude of acceptance of the erosion of our youthful vibrance.  Complaining just seems to further erode our health.  So the key is to focus on compassion for ourselves and others and to rely on the wisdom that comes with living many years on the planet.  The result of this is joy and gratitude which in itself promotes health.  

Until next time ……Be well

NEW YEARS RESOLUTIONS

Michele Happe MA 

January 1, 2015

I don’t really believe in New Years resolutions.  My Buddhist practice teaches me that each day is precious and that living in the moment brings the most happiness.  I was asleep by 8 pm last night and I rose early at about 5 which is my favorite time of day.  

When my sister died of a heart attack at age 54, I realized that with the genetics in my family I could no longer rest on my laurels.  So I made the commitment to my health even more stringently.  I am early to bed and early to rise, to the occasional chagrin of my husband.  I eat in a healthy way 6 times per day with restricted calories.  I do indulge once per month and am always happy to return to my discipline after that wonderful day is over.  I exercise regularly in a moderate way.  I do walking, kettle bell swings, and restorative yoga except when I am sick…then I go to bed and rest until I have good energy to resume my activities.  

I nurture my spirt through spiritual practice in our Buddhist tradition.  I also have the opportunity to teach many of these general principles to my clients who use me for spiritual coaching as well as those who use me for health coaching.  

I read that the average weight gain over the holidays is 8 lbs.  Many over eat, over drink and are sleep deprived during this time of year.  The pressure that family brings often hits us the hardest especially those who grew up in dysfunctional families.  So the emotional toll can be great towards our general health and well being.  

January is typically a time of new clients who are trying to recover from a month of over doing.  I welcome anyone who wants to get on a healthier path.  If you are interested in health coaching remember the coaching is free.  Our plan is very healthy and satisfying.  

I do hope that you all have a wonderful healthy year one day at a time..

Blessings,

Michele